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2023, 02, v.48 171-178
基于心理潜变量的乘客公共交通满意度研究
基金项目(Foundation): 国家自然科学基金项目(71861032)
邮箱(Email):
DOI: 10.19782/j.cnki.1674-0610.2023.02.025
投稿时间: 2022-02-28
投稿日期(年): 2022
修回时间: 2022-04-22
终审时间: 2022-05-16
终审日期(年): 2022
审稿周期(年): 1
发布时间: 2023-04-07
出版时间: 2023-04-07
网络发布时间: 2023-04-07
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摘要:

为了缓解地铁运营初期城市交通拥堵,考虑常规公交和地铁的快速准时性、便捷性、舒适性等8个心理潜变量,运用结构方程模型分别对乘客常规公交和地铁的出行满意度影响机理进行深入探究,不仅分析各心理潜变量之间的内在联系,也探究个人社会经济属性与心理潜变量之间的相关性。结果表明,常规公交与地铁的快速准时性、便捷性、舒适性分别对乘客的常规公交出行满意度和地铁出行满意度存在显著影响;乘客的性别、年龄、受教育程度和是否有车对部分心理潜变量产生不同程度的影响。研究结果可为地铁运营初期的城市提升常规公交和地铁服务水平、提高公共交通出行分担率提供管理策略。

Abstract:

In order to alleviate the urban traffic congestion at the initial stage of subway operation, this study considers eight psychological latent variables such as the rapidity, punctuality, convenience and comfort of conventional bus and subway, and uses structural equation model to deeply explore the impact mechanism of passengers' travel satisfaction of conventional bus and subway, not only to analyze the impact of psychological latent variables on passengers' satisfaction, it also explores the correlation between individual socio-economic attributes and psychological latent variables.The results show that the fast punctuality, convenience and comfort of conventional bus and subway have a significant impact on passengers' travel satisfaction of conventional bus and subway respectively; passengers' gender, age, education level and whether they have a car have different effects on some potential psychological variables.The research results can provide management strategies for cities in the early stage of subway operation to improve the service level of conventional bus and subway and improve the travel sharing rate of public transport.

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基本信息:

DOI:10.19782/j.cnki.1674-0610.2023.02.025

中图分类号:U491.17

引用信息:

[1]王立晓,颉磊.基于心理潜变量的乘客公共交通满意度研究[J].公路工程,2023,48(02):171-178.DOI:10.19782/j.cnki.1674-0610.2023.02.025.

基金信息:

国家自然科学基金项目(71861032)

投稿时间:

2022-02-28

投稿日期(年):

2022

修回时间:

2022-04-22

终审时间:

2022-05-16

终审日期(年):

2022

审稿周期(年):

1

发布时间:

2023-04-07

出版时间:

2023-04-07

网络发布时间:

2023-04-07

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